JTWEEN Mock Neck Sleeveless Knot Front Maxi Dress

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📞 Customer Success Promise​

⏰ 1-business day Response (Email:support@jtween.com;Whatsapp number: +1 (657) 266‑9505)
🔧 365-Day Craftsmanship Warranty
📈 Size Match Guarantee (Refer to Measurement Table)

Standard Shipping:​​ $6.99USD
​​Total Delivery Time:​​ 7-22 business days
(2-7 business days processing + 5-15 business days shipping)

​​📍 Top Countries:​​

• 🇺🇸 ​​USA​​: 6-12 business days | $6.99
• 🇬🇧 ​​UK​​: 3-9 business days | £4.99
• 🇨🇦 ​​Canada​​: 7-12 business days | CA$9.99
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​​📦 What to Expect:​​

1. ​​Track Your Order:​​ Check the status of your order in your account. Or use tracking number on 17Track (updates in 3-5 days).
2. ​​Customs & Taxes:​​ Your responsibility. Check local fees before ordering.
3. ​​Delays?​​ Submit a ticket within 48h reply.

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✅ How It Works:​​

1. ​​Contact Us First:​​ Email support@jtween.com within 30 days.
   Include order # + item photos.
2. ​​Ship Back:​​ Use your own shipping method (you pay fees unless we made a mistake).
3. ​​Refund Issued:​​ Within 5 days of receiving your return.

​​🚫 Non-Returnable Items:​​
Beauty • Swimwear • Jewelry • Accessories
See full list in policy.

​​⚠️ Important Notes:​​

• No returns to the address on your package! We’ll provide the correct one.
• Items must be unused, in original packaging.

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1. How to Measure Your Body

Use a measuring tape and follow the instructions below. Wear fitted clothing or measure over your underwear for best accuracy.

• Bust: Measure around the fullest part of your chest.
• Waist: Measure around the narrowest part of your waist.
• Hips: Measure around the fullest part of your hips.
• Inseam: Measure from the top of your inner thigh down to the ankle.

 2. How to Measure the Product Size

Lay the garment flat on a surface and measure according to the guide. Do not stretch the fabric.

• Compare the measured values with the size chart below to select your ideal fit.

👕 Tops

How to Measure

• Shoulder: Shoulder seam to seam across the back
• Bust: Measured flat underarm to underarm
• Top Length: From the top of the shoulder to hem
• Sleeve Length: From shoulder seam to sleeve cuff

👖 Bottoms

How to Measure

• Waist: Across the waistband (measured flat)
• Hips: Widest part of the garment
• Thigh: From crotch seam across thigh
• Length: From waistband to leg opening

👗 Dresses

How to Measure

• Shoulder: Seam to seam across back
• Bust: Fullest part around the chest
• Waist: Narrowest part of waistline
• Hips: Widest part of hips
• Dress Length: From shoulder to hem

📐 Size Conversion Chart

🛍️ Fit Tips

If you're in between sizes, we recommend sizing up for comfort.
For oversized or relaxed styles, consider one size up.

*All sizes are approximate and may vary slightly by style.